Shipping policy

At Ringora Jewelry, we are committed to providing a smooth and reliable delivery experience. Please review the information below regarding order processing, shipping, tracking, and delivery.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

During holidays, promotional periods, or periods of high order volume, additional processing time may be required.

Once your order has been dispatched, tracking information will be provided by email when available.

Free Standard Shipping

Ringora Jewelry currently offers free standard shipping on eligible orders unless otherwise stated at checkout.

Estimated Delivery

Our products may be fulfilled through our network of third-party fulfillment and shipping partners.

Delivery times vary depending on the destination, product availability, fulfillment location, carrier, customs processing, and other factors.

The most current shipping information available for your order will be provided during the order and fulfillment process when applicable.

Please note that estimated delivery times are estimates and not guaranteed delivery dates. Unexpected carrier delays, customs processing, weather conditions, holidays, or other circumstances outside our reasonable control may affect delivery.

Order Tracking

Once tracking information becomes available, it will be sent to the email address provided during checkout.

Tracking information may take a short period to become active after an order has been dispatched.

Multiple Shipments

If you purchase multiple items, your order may occasionally be fulfilled from different locations. As a result, items from the same order may arrive separately.

There is no additional standard shipping charge solely because an order is delivered in multiple packages.

International Orders

International shipments may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise stated at checkout or required by applicable law, any applicable import charges are the responsibility of the customer.

Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

If you notice an error after ordering, contact us immediately. We will make reasonable efforts to assist, but changes cannot be guaranteed once an order has entered processing or has been shipped.

Delayed or Lost Orders

If your order appears significantly delayed or tracking has not updated for an extended period, please contact us. Our support team will review the shipment information and assist you with the appropriate next steps.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible and provide your order number along with clear photographs of the item and packaging.

Our team will review the issue and provide an appropriate resolution.